Last Updated: May 7, 2026
Welcome to MINKO. This Privacy Policy explains how Guangzhou Minko Import And Export Co., Ltd collects, uses, stores, protects, and handles personal information and business information when you visit or use our website located at https://minkoauto.com.
This Privacy Policy applies to all visitors, potential customers, business customers, distributors, agents, suppliers, partners, and other users who access our website, submit inquiries, use our contact forms, communicate through our chat window, upload text or images, or interact with us online or offline in connection with our products and services.
This website is operated by Guangzhou Minko Import And Export Co., Ltd, a business company located in Guangdong Province, China. Our business address is Room 704, No. 71 Baofeng South Road, Huadu District, Guangdong Province, China. For the purpose of this Privacy Policy, “MINKO,” “we,” “us,” or “our” refers to Guangzhou Minko Import And Export Co., Ltd.
By accessing, browsing, using, submitting information through, or communicating with us through this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please stop using this website and do not submit any personal or business information through it.
1. Information We Collect
We may collect information that you voluntarily provide to us when you contact us, submit an inquiry, request a quotation, use a chat window, send us an email, upload files, or communicate with us for business purposes.
The types of information we may collect include your name, company name, job title, email address, phone number, country or region, company address, product interests, product requirements, order requirements, inquiry details, uploaded text, uploaded images, files, communication records, and any other information you choose to provide.
Because our website serves business customers worldwide, the information you provide may include business contact information and commercial inquiry information. For example, you may tell us which automotive repair equipment you are interested in, your target market, your expected purchase quantity, your required technical specifications, your preferred shipping method, or other details necessary for us to understand your business needs.
We do not currently provide user account registration, member login, or paid subscription content on this website. Therefore, we do not collect account usernames, account passwords, membership profiles, or subscription payment information through account registration functions.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website system, hosting provider, analytics tools, security tools, cookies, or similar technologies.
This information may include your IP address, browser type, device type, operating system, referring website, pages viewed, time spent on pages, access time, approximate location based on IP address, language settings, and other technical data related to your visit.
This automatically collected information helps us understand how visitors use our website, improve website performance, maintain website security, detect technical problems, prevent abuse, and optimize the user experience.
In most cases, this information is used in an aggregated or technical manner and is not intended to directly identify you as an individual.
3. Information Submitted Through Forms and Chat Windows
Our website may include contact forms, inquiry forms, message forms, chat windows, or similar communication tools. When you use these functions, you may submit text, images, files, product requirements, contact details, or other information.
We use this information to understand your request, reply to your message, provide product information, prepare quotations, recommend suitable products, arrange follow-up communication, and support potential business cooperation.
You should not submit confidential, sensitive, private, or proprietary information unless it is necessary for your inquiry and you have the right to share it with us.
If you upload images, documents, screenshots, product references, workshop layouts, technical requirements, or other materials, you confirm that you have the legal right to provide such materials and that your submission does not infringe the rights of any third party.
4. How We Use Your Information
We may use the information we collect for the following purposes:
To respond to your inquiries, messages, and business requests.
To provide product information, catalogues, quotations, technical details, and business proposals.
To understand your product requirements and recommend suitable products or solutions.
To communicate with you about potential orders, cooperation, distribution, after-sales service, or technical support.
To process business communications and maintain customer relationship records.
To arrange offline or online product and service communication.
To improve our website, products, services, marketing materials, and customer experience.
To analyze website traffic, user behavior, and website performance.
To protect website security, prevent fraud, detect misuse, and maintain normal website operation.
To comply with applicable legal, tax, accounting, customs, export, import, or regulatory obligations.
To protect our legal rights, intellectual property rights, business interests, and contractual rights.
We do not provide paid subscription content through this website. We also do not currently conduct promotions, sweepstakes, prize draws, or similar promotional activities through the website. If this changes in the future, we may update this Privacy Policy or provide additional privacy notices where appropriate.
5. Legal Basis for Processing Information
Depending on the laws applicable to your country or region, we may process your information based on one or more legal grounds.
These may include your consent, our need to respond to your inquiry, our need to take steps before entering into a business contract, our legitimate business interests, our need to perform a contract, and our need to comply with legal obligations.
For example, when you submit an inquiry through our website, we process your contact details and inquiry information in order to respond to your request and provide relevant business information.
When we keep business communication records, we may do so for customer service, internal management, legal compliance, and business record purposes.
6. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support website functionality, improve user experience, analyze website traffic, remember user preferences, protect website security, and understand how visitors interact with our website.
Cookies are small files stored on your device when you visit a website.
Some cookies may be necessary for the website to function properly. Other cookies may be used for analytics, performance measurement, security, or marketing-related functions.
You can usually adjust your browser settings to refuse cookies, delete cookies, or receive a warning before cookies are stored. However, if you disable certain cookies, some parts of the website may not function properly.
7. Sharing of Information
We do not sell your personal information.
However, we may share necessary information with trusted third parties when reasonably required for business operations, website operation, customer communication, order processing, shipping, payment support, technical support, legal compliance, or service improvement.
Such third parties may include website hosting providers, email service providers, IT service providers, analytics providers, customer service tools, chat service providers, logistics companies, freight forwarders, customs agents, payment-related service providers, business partners, suppliers, professional advisers, legal advisers, accountants, or government authorities where required by law.
We only share information that is reasonably necessary for the relevant purpose. We expect third parties who handle information on our behalf to protect such information and use it only for the purposes for which it was provided.
8. International Business and Cross-Border Data Transfers
MINKO conducts business globally. Because our company is located in China and our customers may come from different countries and regions, your information may be transferred to, stored in, or processed in China or other countries where our service providers, business partners, or communication systems operate.
Data protection laws may differ from country to country. When we transfer or process information across borders, we will take reasonable steps to protect your information in accordance with this Privacy Policy and applicable legal requirements.
By submitting information to us through the website, you understand that your information may be processed in a country or region different from your own.
9. Data Retention
We retain personal information and business information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
The retention period may depend on the nature of the information, the purpose for which it was collected, the duration of our business relationship, legal requirements, tax and accounting obligations, dispute resolution needs, and our legitimate business record requirements.
For example, inquiry records may be kept for a reasonable period to allow us to follow up with potential customers, provide after-sales support, maintain business records, and understand customer needs.
If you request deletion of your information, we will review your request and take reasonable steps in accordance with applicable laws. However, we may need to retain certain information where required for legal, tax, accounting, security, dispute resolution, or legitimate business purposes.
10. Data Security
We take reasonable administrative, technical, and organizational measures to protect the information we collect against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include access control, secure storage, website security tools, limited internal access, and other reasonable safeguards appropriate to the nature of the information.
However, no website, internet transmission, email communication, server, or electronic storage system can be guaranteed to be completely secure.
Although we work to protect your information, we cannot guarantee absolute security. You should also take care when sending information online and avoid submitting highly sensitive or unnecessary confidential information through website forms or chat windows.
11. Your Rights and Choices
Depending on your country or region and the laws applicable to you, you may have certain rights regarding your personal information.
These rights may include the right to request access to your personal information, request correction of inaccurate information, request deletion of certain information, object to certain processing, request restriction of processing, withdraw consent where processing is based on consent, or request information about how your data is handled.
If you wish to exercise any applicable privacy rights, please contact us using the contact details provided in this Privacy Policy.
We may need to verify your identity before responding to your request. We will review and respond to requests in accordance with applicable laws.
Some requests may be limited where we need to retain information for legal, business, security, dispute resolution, or compliance reasons.
12. Marketing Communications
If you submit an inquiry or communicate with us for business purposes, we may use your contact information to reply to your request and provide relevant product or business information.
We may also contact you about products, services, updates, quotations, cooperation opportunities, or other information that may be relevant to your inquiry or business relationship with us.
You may ask us to stop sending non-essential marketing or promotional communications at any time by contacting us at info@minkoauto.com.
Please note that even if you opt out of marketing communications, we may still send necessary business, transactional, service, order-related, or legal communications where appropriate.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, social media pages, maps, chat tools, plugins, logistics services, payment-related services, or other external resources.
These third-party services may collect or process information according to their own privacy policies and terms.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
If you click a third-party link or use a third-party service, you should review that third party’s privacy policy before providing any information.
14. Intellectual Property and Uploaded Materials
All content on this website, including the MINKO name, MINKO logo, product images, product descriptions, text, graphics, videos, page designs, technical documents, marketing materials, and other website materials, is owned by or licensed to Guangzhou Minko Import And Export Co., Ltd, unless otherwise clearly stated.
Such content is protected by applicable intellectual property laws.
If you upload or submit text, images, documents, or other materials through the website, you confirm that you have the right to do so.
You should not upload materials that infringe the intellectual property rights, privacy rights, confidential information, or other legal rights of any third party.
We may use submitted materials as reasonably necessary to respond to your inquiry, provide quotations, evaluate product requirements, or communicate with you for business purposes.
15. Children’s Privacy
Our website is intended for business users, customers, distributors, suppliers, and other professional or commercial visitors. It is not intended for children.
We do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us through the website, please contact us and we will take reasonable steps to review and delete such information where required by applicable law.
16. No Paid Subscription or Account-Based Services
This website does not currently offer paid subscription content, paid membership areas, user accounts, or account-based services.
Therefore, we do not collect subscription payment data, account login data, or member profile data through such functions.
If we introduce such functions in the future, we may update this Privacy Policy and provide additional notices where required.
17. Changes to This Privacy Policy
We may update, revise, or modify this Privacy Policy from time to time to reflect changes in our website, products, services, business operations, legal requirements, or data handling practices.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.
Your continued use of the website after any changes to this Privacy Policy means that you acknowledge the updated version.
We encourage you to review this page regularly to stay informed about how we collect, use, and protect information.
18. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, how we handle your information, or your privacy rights, you may contact us through the following methods:
Company Name: Guangzhou Minko Import And Export Co., Ltd
Website Name: MINKO
Website: https://minkoauto.com
Email: info@minkoauto.com
Contact Page: https://minkoauto.com/contact-us/
Address: Room 704, No. 71 Baofeng South Road, Huadu District, Guangdong Province, China
We will make reasonable efforts to respond to your privacy-related request in accordance with applicable laws and within a reasonable period of time.